Frequently Asked Questions
GENERAL INQUIRIES
Do you have a storefront in NYC where I can check out your cycling apparel?
Our NYC boutique is located at the heart of Manhattan, New York, just five minutes from Central Park, Times Square, and the Westside Bike Path. Visit us at 466 W 51st Street.
The item I want is out of stock, how can I order it?
Our performance pieces are made by hand in limited quantities to ensure rare quality and individual expression. Out of stock items aren't regularly restocked.
Do you ship internationally?
We offer international shipping. You will be responsible for all local fees, taxes and duties.
Does RUBBER N' ROAD go on sale?
RUBBER N' ROAD, RUBBER N' ROAD NEW YORK, RNRNYC™ & Central Park Cycling Club™ does not have sales. If you see items from our brands, advertised on sale or clearance prices, then chances are the item is counterfeit.
RETURNS & EXCHANGES
What’s your return policy and how can I do that?
We accept returns and exchanges on new, unused items with original packaging up to 14-days from the date of purchase.